Sony Ericsson Support Center

I had a problem. I couldnot find my SIM services menu. I searched all options in hte menu to find a SIM services K300i, it said in manual that you ull find it in hte connectivity before IR. but it was missing htere.. so finally I had to contact hte support center... here goes the saga :

I mailed them. My mail was short. I just wrote :

I cant find my SIM Services I have a K300i and a BPL
connection

The reply was very unexpected :

kindly be more specific on your query and
tell us what exactly you are trying to know so that we can assist you
better

I dint know a Call center excecutive had so little sense to understand my problem. I tried to be more specific. I was furious. I wrote :

I have a SE K300i Phone with BPL mobile connection in it.
I amnot able to find the SIM services menu. Ideally this should be present in the connectivity menu as a submenu before the IR etc..

Normally this menu appears in hte nokia phone in hte last list. For Sony Ericsson mobiles, as per the PDF file it should be in the CONNECTIVITY.

in Connectivity i have :
Infra Red
Synch
Mobile Networs
Data comm.
Internet settings
Streaming settings
Settings for java

and i dont see any other stuff the er from wher i could access the service providers menu.

CAN you people there could be of any help ????



This time i could find out hte Call center excecutive had absolutely no sense !. The reply was :


With regards to your inquiry, you can select the preferred network in
"mobile networks" in connectivity in Model# K300i

Switching to SONY ERICSSON

Well, first of all I should say I am happy that I got a new phone. K300i.
But if I think twice I will have to differ in opinion.

I has almost everything I had in my mind for the new one ..except the Bluetooth.
" IR is there, so missing Bluetooth wont be a big miss " that was the thought in my mind. The reality came to be much horrible.

I had a Nokia 3120 before.. after using 3310 it was rather easy to switch to the 3120. The interface was very similar that I never used its manual for anything. Everything was smooth with that phone ..I tried the java games..MIDI..JPG ..everything I could.

Its major limitation apart from was its connectivity was ringtone-the poly was 16, and the colours lesser. Overall I was very happy with that.

I expected a similar switch to K300i. But it was not meant to be.

K300i is good. I agree , it has good screen clarity.. colour is ok.. UI is a little messy. The MP3 plays well.. good volume too.

It was the Battery indicator that I felt was bar better than the Nokias conventional 4 bar mechanism ! This one gave a much better info on the battery state.

I never knew it had a loudspeaker until I saw the advertisement in one of the weeklies ! Never saw it in the booklet and the online manual. I began the search and it took me long to realise that I had to press the joystick while on call.. move down 4 times to activate the loudspeaker ! That was too much .. I still like the way Nokia handled it. It was just one press away !

Another thing I dint like is the C button on the Sony Ericsson Phone. Ideally it should be a DEL !

Normally in Nokia we use the C to go back.. here ull delete your entries.. and it really takes some time to adjust. Better make some dummy in your Addressbook for safety.

Now the econnectivity.. i tried a lot .. it was very Difficult to get connected through the IR. I could connect only once to my friends phone htat too after a lot of effort. I couldnot succeed with the IR port that I have to connect to the PC. I had no difficulty in connecting a Nokia 6610 to the same. Now I have to move to the Usb cable ! HTe IR dont seem to work. I donno if its a faulty piece i have, but another chap too told me the same complaint about the phone.

They says it can connect well within 20cm range.. to get it done noce we had to place the phones touching each other.

I am left with no other choice.... switch to the serial cable.. lets hope it works